Client Support Services

Support

Ristken Software is committed to your success.  We understand that training and support are critical in maximizing the benefits of our applications.  Making sure your employees are well informed and knowledgeable about our products is our job.  Our support team will get your organization up to speed and keep them there with ongoing training, 24/7 support, new product features announcements, and industry specific best practices.

Ristken product support is available 24/7.  Our support office hours are Monday - Friday 8:00 a.m. - 6:00 p.m. CST.  After-hours support may be obtained by calling 800-579-9194 and selecting option 2 (urgent message), or by sending an email to support@ristken.com.  A support team member will respond to your request immediately.

Training

On-line Training is delivered through the use of Microsoft's LiveMeeting Web conferencing service.  Training classes are held weekly.  To obtain the training schedule and register to receive your training login, please contact our client support department.  To access our training website simply click on the "Training Login" button or login to www.ristken.com/imeeting.